They will properly document mails in relevant files as they arrive, before sending them out to the receivers. They will make provision for the receivers to confirm that they actually received them to prevent loss of mails.
The role of mailroom clerks in a firm also entails sorting out letters and packages by location, and ensuring that items for a particular person or department are put together for easy delivery.
They are expected to move to the location of the receivers and personally place the packages into their mail slots or deliver them in person, in some cases. They are required to go round the organization at designated times to collect the mails to be sent out from particular locations, and check them to ensure that they are properly addressed to prevent them from getting lost before sending them out through approved channels. The duties of mailroom clerks usually involve weighing and attaching the right postage stamps on mails before sending them out, and ensuring that there are adequate postage stamps in the mail room at all times to facilitate free flow of messages.
When the clerk observes that they are running out of postage, they will liaise with management to order for more of it to ensure work on outgoing mails is not stalled.
Mailroom clerks are important staff in any organization, and they perform various duties, tasks, and responsibilities as shown in the following job description example:.
When preparing a resume for the position of mailroom clerk, the job description sample shown above provides the relevant duties and responsibilities of the position, which you can employ in making the work experience section of the resume.
Here are a list of key knowledge and skills usually required by employers when hiring new clerks for mailrooms. Even though anyone with a high school diploma typically can handle the job, it does require organizational skills and attention to detail that can be valuable in almost any career.
Mailroom clerks typically need to be able to perform the following duties:. Mailroom clerks accept incoming mail and then process, sort, and deliver it to the proper recipients. They might also be tasked with sorting interoffice mail and messages and maintaining mailroom supply inventories. They'll probably have to organize and maintain the mailroom as it becomes their domain. Mailroom clerks also might be in charge of outgoing mail by preparing it for shipment, as well as logging and distributing overnight packages.
Mailroom clerks also operate mailroom equipment, including postage meters, mail sorting machines, scanners, mail sealers, envelope openers, fold-and-insert machines, and labeling machines. Mailroom clerks fall under a broader category of information clerks in U. Bureau of Labor Statistics studies. Included in that broader category are positions such as receptionists , couriers, and information technology assistants.
Source: U. Bureau of Labor Statistics , Mailroom clerks are entry-level jobs, so requirements are minimal. However, college students looking to get into a particular field might consider this type of job in order to begin making connections. For example, an undergraduate student studying prelaw might want to get a job as a mailroom clerk in a law firm in order to start developing a network and getting a foot in the door of the legal industry.
Mailroom clerks must have strong organizational and clerical skills in order to handle the primary responsibilities of the job:. Job growth for information clerks is projected to be only 3 percent for the decade ending in , according to the U. Bureau of Labor Statistics. This is less than half the 7 percent growth projected for all jobs combined. They also need to have a good memory to remember the layout of the building and connect recipient names with that of specific departments.
Mail Clerks should be physically fit to push a mail cart for of mail items and carry large packages. Further, a good Mail Clerk should have a personable manner that enables them to engage in positive interactions with company employees at various levels.
The Mail Clerk typically reports to the Mailroom Manager. These professionals oversee a team of Mail Clerks in large corporations to ensure timely mail delivery and collection. Mail Clerks may also report to the Mailroom Supervisor in the absence of a Manager for task delegation and guidance.
Need help writing a job description for a specific role? Use these job description examples to create your next great job posting.
Please note that we are not your career or legal advisor, and none of the information provided herein guarantees a job offer. Post a job. Find candidates. Help Center. Find jobs. Post a Job. Find Jobs. Mail Clerk Duties and Responsibilities Mail Clerks are responsible for a variety of tasks throughout the work day.
The common duties and responsibilities of a Mail Clerk include: Sort and collate incoming and outgoing mail. Weigh mail to determine the correct postage. Open mail addressed to the office and discard junk mail. Record register mail. Use fax and scanning machines. Check for contraband. Handle the cashing and issuing of money orders.
Help customers complete change of address and mail hold forms.
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